Aztec Photography

Terms & Conditions


Aztec Photography retain full, unlimited, world-wide copyright on all photographs supplied. These photographs are solely for personal display purposes. They may not be copied, published, reproduced, or stored on any electronic retrieval system without the express written permission of Aztec Photography.


Match to original. (Likeness to person/colour)
In accordance with the accepted practises of all professional photographers and photographic laboratories, the return of any technically acceptable photographs or prints or demands for refund or refusal to settle charges cannot be entertained on principle. No exception whatsoever can be made to this rule as we cannot be held responsible for individual tastes or expectations.


Whilst every care is taken at every stage of the photographic process, in the event of a camera failure, operator error, material failure, or process machine failure, Aztec Photography can accept no responsibility for any losses however incurred as a result of any such failure beyond a full refund of the original purchase price.


Wear & Tear
All photographs supplied by Aztec Photography are produced to the highest standards using the best quality materials and latest processing techniques. However, all colour photographs will, in time, fade. This is particularly true if they are left in bright sunlight and are not behind glass. Aztec Photography cannot accept any responsibility for this gradual image deterioration.


Return Arrangement

For orders that need to be returned please send to the address below with a letter containing all order details and the reason for returning the items to:                    

Aztec Photography 20 Meadow View Chertsey, Surrey, KT16 8QH


Privacy Policy

Aztec Photography respect the privacy of every individual who visits this site. Our policy on the collection and use of personal information is outlined below.


We collect and use personal information in order to:

Administer or otherwise carry out our obligations in relation to any agreement that you may have with us.


Anticipate and resolve problems with your service.

Create and inform you of products and services that you may be interested in.

In order to do the above, we need to collect and process personal information about you (including your name, address, telephone number and email address). We may ask you for this information on our web site.


In order to take advantage of some of our services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them some prints). We will not use this information for anything other than providing the service for which the information was supplied.


We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of crime or fraud). You will be treated as having given your permission for disclosures referred to in this policy.

If you do not wish to receive mailings from us please email us


The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.


Questions or complaints

Complaints or claims must be notified to us within twenty eight days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive.

If you have a question or complaint, please call us on 01932 560 191.


Law and jurisdiction

These terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation of these terms or in relation to the provision of any goods and services by us the English courts will have exclusive jurisdiction over such dispute.